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04/19/2024 05:00:33 am

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Facebook Apologizes for Safety Check Glitch After Lahore Bombing

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Facebook has apologized to a lot of users in various countries for mistakenly sending texts asking whether they were affected by a bombing by the deadly Taliban bombing in Lahore, Pakistan on Easter Sunday.

Safety Check automatically sends Facebook users in an affected area a note asking if they are safe. When a user taps on the “Yes, let my friends know,” the tool will then notifies their Facebook friends. It is unclear how many people mistakenly received the notifications, or what led to the mistake. The social network giant said that the warnings sent to people thousands of miles away from Pakistan were caused by a bug.

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Users received this notification: “Are you OK? It looks like you're in the area affected by The Explosion in Gulshan-i-Iqbal Park, Lahore, Pakistan. Let your friends know that you're safe.” It happened after theTaliban bombing at a crowded park in the city of Lahore occurred. The attack killed 70 people, nearly half of them children, and wounded more than 300.

“We hope the people in the area of the bombing find Safety Check a useful and helpful way to let their friends and family know they are okay. Unfortunately, many people not affected by the crisis received a notification asking if they were okay. This kind of bug is counter to our intent. We worked quickly to resolve the issue and we apologize to anyone who mistakenly received the notification,” Facebook said in the post, which was published to its disaster response page.

Facebook users from United States, India, United Kingdom and other places received the wrong warnings. Most of them took to social networks such Twitter the message. Facebook said in a statement that they acted quickly to resolve the issue and made an apology to everyone who received the wrong notification.

Safety Check was also activated during the large-scale attacks in Paris and the terrorist bombings that struck the airport and subway in Brussels, Belgium.

Facebook introduced its Safety Check feature in 2014. The tool has been used for natural disaster and one of the many ways the Internet has become an essential tool in responding to crises.

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